The Company that we are blogging about is APAC Customer Services. Apac has been a source in the Tucson, Arizona community for supposed growth and being part of Tucson's economy for years. Many employees have come and gone as well as been fired for one reason or another. Below are exerpts from Craigslist ads and responses that are being reprinted here. http://www.apaccustomerservices.com/
APAC INC>.. (EAST LOCATION)
Date: 2010-02-08, 10:27PM MST
Reply to: see below
Just to let you guys know ive been working at apac for some time now.. When i first started it was wonderful, thought it was a great work place.. after being there for a good year now.. i would never recommend you to work at apac.. The supervisor/team leads dont do their damn jobs, The om's dont seem to be able to do their jobs and have to ask the tl's to do the work for them.. the dress code and attendance point system are ridiculous... needless to say you will feel like you are in highschool... dont apply, if you have already run for your life... oh ya and just to add to this wonderful statement.. they are changing in a few days more than 3/4 of the entire employees with a shift bid.. and "WE DONT CARE IF YOU HAVE KIDS OR SCHOOL... WE ARE CHANGING SCHELDULES NO MATTER YOU SITUATION" so they arent willing to work with you with much.. and if your kid is sick guess what you better be careful they may take a WHOLE POINT away from you!!
SORRY IM GOING ON AND ON AND ON... ASK ANYONE WHO HAS OR DOES WORK THERE THEY WILL TELL YOU ITS HELL!!
APAC INC>.. (EAST LOCATION)
Date: 2010-02-08, 10:27PM MST
Reply to: see below
Just to let you guys know ive been working at apac for some time now.. When i first started it was wonderful, thought it was a great work place.. after being there for a good year now.. i would never recommend you to work at apac.. The supervisor/team leads dont do their damn jobs, The om's dont seem to be able to do their jobs and have to ask the tl's to do the work for them.. the dress code and attendance point system are ridiculous... needless to say you will feel like you are in highschool... dont apply, if you have already run for your life... oh ya and just to add to this wonderful statement.. they are changing in a few days more than 3/4 of the entire employees with a shift bid.. and "WE DONT CARE IF YOU HAVE KIDS OR SCHOOL... WE ARE CHANGING SCHELDULES NO MATTER YOU SITUATION" so they arent willing to work with you with much.. and if your kid is sick guess what you better be careful they may take a WHOLE POINT away from you!!
SORRY IM GOING ON AND ON AND ON... ASK ANYONE WHO HAS OR DOES WORK THERE THEY WILL TELL YOU ITS HELL!!
* Location: EAST LOCATION
* Compensation: NOT ENOUGH FOR WHAT YOU PUT UP WITH!!
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.
You Know what I would have to agree with you there. I work there too and I must say the TL's do not even know their job. It is like Mr Magoo trying to see his way through a thunderstorm. Also when you apply for another position you are well qualified for they tell you that you are not just because of this and that. What they do is they they play favouritism to people they want to be there and people they want gone! Oh and don't be sick with a doctors note either because they will pretty much tell you your SOL with out a paddle. I have seen many call centers in my lifetime and I must say by far this is the worst for ethics and for firing people just because for who they are. Oh and dont get me started on the training there. If you want to learn the projects they have wooo let me tell you the training is okay however you complain about disruptions in class then you better work for Target because that is what you will become exactly that-----a TARGET!
- Location: East Location
- Compensation: Hmmmm Really now?? Dont Get Me Started with this one!
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
Date: 2010-02-14, 9:05PM MST
Yes, everyone should avoid Apac! Like the other post, things were good there for a while when I first started, but the longer I was there the more it sucked. The equipment was also very ghetto, chairs all jacked up, computers down, phones down, etc. I ended up quitting because they were hiring new people at $11 a hour, and alot of us were still making the $9 a hour we got when we started, plus they kept adding on more work, top that with getting criticized and monitered on calls for stupid stuff. They screwed me around with schedule changes as well-I almost had to quit due to that alone, one shift had me working until midnight! They do not pay nearly enough for the quality of work expected and the amount of work expected. Apac may very well be the most ghetto call center in all of Tucson!!
- Location: Pantano East Side
- Compensation: Not NEARLY enough!
Date: 2010-02-15, 5:38PM MST
It seems that APAC operates within the laws of Arizona (A state which disregards the worker - the common man/woman in order to cater to the rich.) Has APAC ever heard or ETHICS & MORALS IN BUSINESS?????
Location: Eastside Location Compensation: This is the Most Unethical I have heard to date!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!